Privacy Policy

Privacy Notice

Thank you for visiting our web site, www.meetloomi.com (the “Website”). This privacy policy (the “Privacy Policy”) tells you how we may access, collect, store, use and share your personal information collected at this Website. Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it before using our Website or submitting any personal information. If you do not agree with this privacy policy, please do not use the Website. By using this Website, you are accepting the policies and practices described in this privacy policy. These practices may be changed from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this privacy policy periodically. You are encouraged to review the privacy policy whenever you visit this Website to make sure that you understand how any personal information you provide will be used. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Note: the privacy practices set forth in this privacy policy are for the Website only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

When you interact with us whether by using our website or communicating with us (by email, telephone, social media, or otherwise), we collect your personal information you give us such as your name, address, email address and phone number, amongst other information. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

If you do not provide this information: 1) you may be unable to access some or all of the website and it’s features 2) We may not be able to contact you and resolve queries

Cookie/Tracking Technology

As mentioned above, our website may use cookie and  similar tracking technology (like web beacons and pixels) depending on the features offered. Cookie and tracking technology is useful for (a) gathering information such as browser type and operating system, tracking the number of visitors to our website, and understanding how visitors use our website and (b) helping us maintain the security of the Website, prevent crashes, fix bugs and assist with basic Website functions. Cookies can also help customize our website for visitors. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you to provide you with customer services; if you contact our customer service for any reason or to let you know the status of, or if there any are problems with your order

- Screen our orders for potential risk or fraud; and

- To provide you with products you have ordered from our store

- Where you have told us you would like to receive email marketing or when you have made a purchase on our site or registered with us, unless you tell us otherwise, we will provide you with information or advertising relating to our products and/or services.

- We determine a cart abandoned by using a cookie and check whether the existing user has already opted in for text or email marketing.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

At any point that you interact with us, you may be given the opportunity to opt-in to receive marketing communications. Loomi will only send marketing communications where you have consented to receive them or where we rely on legitimate interest. If after you opt in, you change your mind, you may withdraw your consent for us to contact you and for the continued collection, use or disclosure of your information, at any time. Please inform us by using the unsubscribe link at the bottom of each email, or by sending an email to hello@meetloomi.com.

If you opt-out of receiving marketing communications from Loomi, we keep your email address on our suppression list for a defined period of time to ensure that we comply with your wishes.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

  • Business Partners. We may share your information with our business partners that help us maintain and offer the Website and provide our services to you and also to offer you certain products, services, or promotions. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Where we rely on consent or on legitimate interest as a legal basis for processing your personal information, you may withdraw your consent at any time by emailing hello@meetloomi.com.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We will not hold your personal information in an identifiable format for any longer than is necessary or if required by law. The periods for which we hold your personal information will depend on the type of personal information and whether you are a user of the subscription services we provide to a subscribing client or of a prospective/trialling client, or a visitor to the Site. These periods also apply where we share your information with suppliers who process your personal information on our behalf.

We retain an anonymised version of the submitted personal information for as long as we require it for reporting and other statistical and analytical purposes. Such anonymised information will not identify you and may be derived from personal information that was contained within accounts that have subsequently been deleted.

Third Party

Third Party Providers that we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us or directly to you on our behalf, such as delivery couriers to enable us to deliver orders, Shopify to enable us to process orders, screen our orders for potential risk/fraud, IT/technology providers to support maintain and provide our technology and infrastructure and others.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Any of these providers may hold your personal data (and you consent to us passing it over to them so we can give you full access to our website and fulfil your orders).

Security

We are committed to protecting your personal information and take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although we will do everything possible to protect your personal information, we cannot guarantee the security of any personal information as no transmission over the Internet or electronic storage is 100% secure. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to carefully read their privacy policies. The links are solely provided on our website for your information and convenience and your disclosure of personal information to third party websites/links is at your own risk. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your Data is stored through Shopify’s data storage databases and the general Shopify application. They store your data on a secure server behind a firewall.

Where a Data Subject is located in the European Economic Area, that Data Subject’s Personal Data will be processed by Shopify’s Irish affiliate, Shopify International Ltd. As part of providing the Services, this Personal Data may be transferred to other regions, including to Canada and the United States. Such transfers will be completed in compliance with relevant Data Protection Legislation.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service and Privacy Policy.

Changes

We reserve the right to make changes to this Privacy Policy. Any changes to this Privacy Policy will be posted here and your continued use of our Website constitutes your acceptance of any such changes.

California Shine the Light Law

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of this site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to hello@meetloomi.com.

Do We Collect Information from Minors

We do not knowingly collect, solicit data from or market to persons under the age of majority in their state or province of residence.  By using the Website or our services, you represent that you are at least the age of majority in your state or province of residence. If we learn that personal information from users less than the age of majority in their state or province of residence has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at hello@meetloomi.com.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we are required to follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Contact Us

If you have any questions, concerns, or comments about our Privacy Policy or any other part of our Website you may contact us by e-mail at hello@meetloomi.com or if for any reason you cannot or do not want to use email, then by mail using the details provided below:

V&G Ventures LLC
PO Box 303
Jersey City, NJ 07303
(341) 465-6664